After Hours

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After Hours medical care is provided by our accredited locum service, Home Doctor Service, when the practice is closed. This service is available after hours from 6pm to 8:30am weekdays and all weekend. To seek after hours care or request a home visit when our practice is closed, you can call us and you will be diverted to their line. Alternatively, you can call directly on 13 74 25.

Tests:

Reminders & Results

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As a courtesy and commitment to full-service comprehensive health care, Your Doctor will remind you when you are due for a test and/or visit, and will post any referrals or pathology forms required, to avoid additional unnecessary visits to the clinic.

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If your tests (i.e. blood test or scan) were from a recall letter sent to you, as per above, you will need to make an appointment with your GP several days afterwards, to discuss your results.

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If your tests were completed after an appointment with your GP, you will need to call for your results between 2 and 5 days later. Please understand that our receptionists have limited access to your files and can only relay basic information noted by the GP about those results. For more information or further discussion, you will need to schedule another appointment with your GP. 

Your Doctor

Policies & Procedures

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We believe in honesty, integrity and transparency. Please see below links to our business policies. If you have any questions or concerns, don't hesitate to contact our Practice Manager anytime.

• Communication policy

• Health Information Management (Privacy) Policy

Want to provide us with some feedback, or perhaps some constructive criticism? Email or post a letter to us. Alternatively, contact the Health Complaints Commissioner, or the Australian Health Practitioners Regulation Agency.

We undertake patient surveys on a regular basis to ensure we are doing our very best! We always appreciate any and all feedback. See results of our latest patient survey here!